General Terms and Conditions (GTC) of Nextnel GmbH

Section 1: Scope of application
(1) The General Terms and Conditions (GTC) are an integral part of the contract concluded between you and us.
Contract. Deviations from these General Terms and Conditions require our written consent to be effective.
Consent, unless it is an individual agreement.
(2) If you are an entrepreneur, the inclusion of any terms and conditions you may use will be
contradicted. The following terms and conditions shall also apply if we accept orders in the knowledge of conflicting
or deviating conditions of the customer, who is an entrepreneur, the contractually owed
Perform services without reservation. Deviations from these General Terms and Conditions require our written consent to be effective.
written consent, unless it is an individual agreement. The General Terms and Conditions apply
also for all future transactions with the customer who is an entrepreneur, without the need for a
express agreement is required.

§ 2: Conclusion of contract for the purchase of goods/products
(1) The contractual partner of the buyer/customer is:
Nextnel GmbH
16 Odilia-Von-Goch-Street
47839 Krefeld
Phone:
Email: order@go-emobility.com 
(2) Unless otherwise specified below, a contract is concluded when an order is placed via
Remote communication (e.g., telephone, email, letter, fax) only with our order confirmation or upon delivery
the goods within 14 days of receipt of the order.
(3) The goods and/or repair services intended for purchase are placed in the “shopping cart.”.
You can access the “Shopping Cart” by clicking on the corresponding button in the navigation bar.
and make changes there at any time. After going to the “Checkout” page and entering your
personal data and the payment and shipping conditions, all of the following will be confirmed once again.
Order details displayed on the order overview page.
(4) If you choose an instant payment system (e.g., PayPal/PayPal Express, Amazon Payments,
Postpay, Sofort, etc.), you will either be redirected to the order overview page in our online shop
or you will first be redirected to the website of the provider of the instant payment system.
forwarded. If you are forwarded to the respective instant payment system, please complete the
Select or enter your data accordingly. Finally, you will be redirected back to our
Online shop redirected to the order overview page.
(5) Before submitting your order, you have the opportunity to review all items on the order overview page.
Check the details again, make changes (also using the „back” function of your Internet browser)
or cancel the purchase. By submitting the order via the “Pay" button
By clicking ”Order," you are making a legally binding declaration to submit your order.

Section 3: Provision of services for repairs
(1) Insofar as repair services are the subject matter of the contract, we shall owe the costs arising from the service description.
resulting repair work. We carry out this work to the best of our knowledge and belief.
personally or through third parties.
(2) You are obliged to cooperate; in particular, you must report the defect on the device as soon as possible.
as comprehensively as possible and provide us with the defective device. If you
If you send us the device, you will bear the costs of shipping the defective device to us.

§ 4: Information obligations, right of withdrawal / withdrawal policy
(1) We do not store the complete text of the contract. Before submitting an order via
Our online shop allows you to print out the contract details using your browser's print function or
be secured electronically. After we receive the order, the order data, which is required by law, will be
Information required for distance contracts and general terms and conditions
sent again by email to the purchaser/customer.
(2) The essential characteristics of the goods and/or services can be found in the respective offer.
The payment methods available to you are listed under a corresponding heading.
Button on our website or indicated in the respective offer.
(3) We refer to an existing right of withdrawal in a separate section (during the ordering process).
(Cancellation policy).

§ 5: Payment, shipping, and delivery times
(1) Unless otherwise specified or agreed during the ordering process, payment shall be made
as an advance payment from you. You will receive an invoice.
(2) Unless otherwise agreed during the ordering process,
within Germany, the shipping costs of Deutsche Post or the corresponding
shipping service provider. The aforementioned shipping costs are
exclusively flat-rate costs, i.e., they are incurred regardless of the size and weight of the goods.
(3) Payment claims arising from the concluded contract are payable immediately and in full. Discount
will not be granted. If you are in default of payment, we reserve the right to charge reminder fees.
and charge interest on arrears in accordance with legal requirements.
(4) Unless otherwise specified during the ordering process, ordered goods shall generally be delivered
specified or agreed upon, as soon as receipt of payment can be confirmed. Delivery
Delivery is always made to the delivery address specified by the customer. If individually agreed
If no advance payment is made, the ordered goods remain the property of the seller until full payment has been received.
our property. Until that time, the goods may not be
pledged, transferred as security, or encumbered with other rights. The customer is
obligated to treat the item with care as long as ownership has not yet been transferred to him.
(5) If you are an entrepreneur, delivery and shipping are at your risk. This applies to orders placed
Not applicable if the purchaser is a consumer within the meaning of § 13 BGB (German Civil Code).
(6) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious
Check for defects and transport damage and report any complaints to us and the carrier.
as soon as possible. Failure to do so will not affect your legal rights.
Warranty claims.
(7) As an entrepreneur, you are obligated to inspect the goods for obvious and recognizable defects upon receipt.
Investigate defects. If this investigation reveals defects, you are obliged to preserve your warranty claims by
obliged to issue a written complaint immediately, i.e. generally within 48 hours
and give us the opportunity to assess the situation. Reference is made to Section 377 of the German Commercial Code (HGB).
For clarification purposes, this does not apply if the customer is a consumer within the meaning of Section 13 of the German Civil Code (BGB).

§ 6: Retention of title for ordered goods
(1) Until full payment of the purchase price and any applicable shipping costs,
the goods remain the property of the sender. Until this point in time, the goods may not be pledged,
transferred for security purposes or encumbered with other rights. The customer is obligated to,
to treat the item with care until ownership has been transferred to him.
(2) If you are an entrepreneur, the following also applies:
a) We retain title to the goods until all claims arising from
of the ongoing business relationship. Before ownership of the goods subject to retention of title is transferred, a
Pledging or transfer of ownership by way of security is not permitted.
b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us
all claims in the amount of the invoice amount arising from the resale,
to us, we accept the assignment. You remain authorized to collect the claim.
However, if you do not meet your payment obligations properly, we reserve the right to
to collect the debt itself.
c) If the goods subject to retention of title are combined and mixed, we shall acquire co-ownership of the new item.
in proportion to the invoice value of the goods subject to retention of title in relation to the other processed items
at the time of processing.
d) We undertake to release the securities to which we are entitled at your request to the extent that
the realizable value of our collateral exceeds the claim to be secured by more than 10%.
The selection of the securities to be released is at our discretion.

§ 7: Warranty, liability, force majeure
(1) The statutory rights to liability for defects apply.
(2) If the customer is a consumer and expressly purchases used goods, their
Claims for defects expire after one year, subject to the following provisions.
(3) If the customer is an entrepreneur, his claims for defects shall become time-barred subject to the following provisions.
Regulations with a duration of one year for new goods; for used goods, an agreement is made with the customer.,
the entrepreneur is, subject to the following provisions, an exclusion of warranty
agreed.
(4) If there is a warranty claim (defect), we are generally entitled, at our discretion, to
Choice within a reasonable period of time between subsequent performance in the form of rectification of defects or replacement delivery
To clarify, we would like to point out that there is no guarantee in particular
For/during: maintenance work, damage caused by yourself (e.g., burst tires due to driving over
from sharp objects, etc.), wear and tear (e.g., wear on tires, brake pads, suspension, handlebar grips,
foot platform), damage attributable to the installation of unauthorized third-party parts,
structural alterations, mechanically caused damage (e.g., impact damage), fall damage,
Damage caused by rain, hail, stone chips, road salt, industrial emissions, lack of maintenance, unsuitable
care products or by not using original replacement parts.
(5) Liability for slightly negligent breaches of duty shall be limited to customers who are entrepreneurs.,
excluded, unless damage results from injury to life, limb, or health.
or warranties are affected or claims under the Product Liability Act are affected. Unaffected
Liability remains for the breach of obligations, the fulfillment of which is essential for the proper execution of the contract.
of the contract in the first place and which you, as a customer, are regularly required to comply with.
The same applies to breaches of duty by our vicarious agents.
(6) We shall be liable in accordance with the statutory provisions if the customer asserts claims for damages
based on intent or gross negligence, or if we culpably breach a material
Breach of contractual obligations; intentional or grossly negligent acts by representatives or vicarious agents
are included herein. Insofar as we are not accused of intentional breach of contract,
Liability for damages is limited to foreseeable, typically occurring damage.
(7) Unless otherwise specified above, liability shall be limited to culpable
Injury to life, limb, or health—regardless of the legal nature of the
claimed. This applies in particular to claims for damages.
due to fault upon conclusion of the contract, due to other breaches of duty, or due to tortious acts
Claims for compensation for property damage pursuant to § 823 BGB (German Civil Code).
(8) Insofar as our liability for damages is excluded or limited, this also applies in
With regard to the personal liability for damages of employees, workers, staff members,
Representatives and vicarious agents.
(9) If the fulfillment of the contract is prevented due to events that are demonstrably beyond our control
lie, such as force majeure (in particular acts of terrorism, assassinations, assassination threats,
War, civil war, or war-like events, strikes, lockouts, labor unrest, riots
and/or internal unrest, storms, flooding, pandemics/epidemics, and not attributable to us
are represented, both we and you as the purchaser have the right to withdraw from the contract.
We undertake to inform you immediately in the event of non-delivery for which we are not responsible.
inform you of the unavailability of the goods and refund any payment you may have made (e.g., prepayment,
Deposit) immediately if you and/or we exercise the right of withdrawal.

Section 8: Alternative dispute resolution
The European Commission provides a platform for out-of-court online dispute resolution.
(OS platform), available at https://ec.europa.eu/odr.

Section 9: General provisions, place of jurisdiction, severability clause
(1) German law shall always apply, excluding the UN Convention on Contracts for the International Sale of Goods and international private law.
If the customer is not a consumer, German law shall apply exclusively.
Applicable law excluding the UN Convention on Contracts for the International Sale of Goods. The place of performance and jurisdiction is, to the extent permissible,
Krefeld.
(2) Amendments and additions to the contract concluded with the sender require the
Written form. This also applies to the waiver of the written form requirement.
(3) Should individual provisions of this contract be or become invalid, the validity of the remaining provisions shall remain unaffected.
The remainder of the contract shall remain unaffected. The invalid provision shall be replaced by a provision
apply that comes closest to the intended purpose within the limits of what is legally possible.


Supplementary General Terms and Conditions for easyCredit installment purchases  
1. Scope and general terms of use The following supplementary terms and conditions (hereinafter referred to as "Terms and Conditions") apply between you and the retailer for all contracts concluded with the retailer in which easyCredit installment purchase (hereinafter referred to as "installment purchase") is used. In the event of a conflict, the supplementary Terms and Conditions take precedence over any other terms and conditions of the retailer. Installment purchase is only available to customers who are consumers in accordance with Section 13 of the German Civil Code (BGB) and are at least 18 years of age.   
2. Installment purchase For your purchase, the retailer, with the support of TeamBank AG Nuremberg, Beuthener Straße 25, 90471 Nuremberg (hereinafter referred to as TeamBank AG), offers you the option of paying in installments as an additional payment method.  The retailer reserves the right to check your credit rating. For further details, please refer to the installment purchase data protection notice in the order process. If installment purchase is not possible due to insufficient credit rating or the retailer's sales limit being reached, the retailer reserves the right to offer you an alternative payment option. The installment purchase agreement is concluded between you and the retailer. There is no cash payment; instead, with installment purchase, you choose to pay the purchase price in monthly installments. Monthly installments are payable over a fixed term, whereby the final installment may differ from the previous installment amounts. Ownership of the goods remains with the retailer until full payment has been received. The claims arising from the use of installment purchase are assigned by the retailer to TeamBank AG as part of an ongoing factoring agreement. Payments can only be made to TeamBank AG with debt-discharging effect. Apart from general trade supervision, the retailer is not subject to supervision by a supervisory authority. Complaints can be sent to the retailer by letter or email.  
3. Payment by installments via SEPA direct debit By issuing a SEPA direct debit mandate for the installment purchase, you authorize TeamBank AG to collect the payments due for the installment purchase from your checking account specified during the ordering process at the credit institution specified there by means of a SEPA direct debit. The debit will be made at the earliest on the date specified in the pre-notification/advance notice. A later, prompt collection may take place. If there is a reduction in the purchase price amount between the pre-notification and the due date (e.g. due to credits), the amount debited may differ from the amount stated in the pre-notification. You must ensure that your checking account has sufficient funds at the time of the due date. Your bank is not obliged to honor the direct debit if there are insufficient funds in your checking account.   If a return debit note is issued due to insufficient funds in the checking account, an unauthorized objection by the account holder, or the closure of the checking account, you will be in default even without a separate reminder, unless the return debit note results from circumstances for which you are not responsible. TeamBank AG may claim from you as damages any costs charged by your bank for a return debit note for which you are responsible, and you shall reimburse these costs. You reserve the right to prove to TeamBank AG that the damage was less or that no damage was incurred. If you are in default, TeamBank AG is entitled to charge a reasonable reminder fee or default interest of five percentage points above the respective base rate of the European Central Bank for each reminder. Due to the high costs associated with a return debit note, we ask you not to object to the SEPA direct debit in the event of a withdrawal from the purchase contract, a return, or a complaint. In these cases, the payment will be reversed in consultation with the merchant by transferring the corresponding amount back or by issuing a credit note. 

As of May 2025