Our customers include manufacturers of electric vehicles based throughout Europe. Our team has more than six years of experience in repairing e-scooters in accordance with KBA conditions, particularly in the field of e-scooters. We specialize in this area and also carry out comprehensive controller programming. On request, we also handle the entire RMA process, from the customer's initial contact to logistical processing.  We also check the customer's warranty claims. We use high-performance software that enables our manufacturer partners to obtain detailed evaluations. But that's not all: our entire repair process is monitored by video. This helps our partners to improve or replace individual components during production.  

We call this concept: Repair & Care  

As a KBA-certified manufacturer, we know exactly what our customers need. We are one of the few companies in Germany and Europe to have our own production line, enabling us to repair and maintain more than 200 vehicles per day.

We speak English, German, Chinese, and Arabic.

Whether it's working with European manufacturers or teaming up with production in Asia, Nextnel is your perfect partner when it comes to outsourcing RMA (return merchandise authorization) services, including repair, reporting, customer care & communication, and logistics.